Terms and conditions

Thank you for your order at MaMeMi Pizzeria
Below, we have outlined the general terms and conditions for your reference.

We look forward to seeing you!

  1. Purchase with MaMeMi Pizzeria
    A binding purchase agreement with MaMeMi Pizzeria is not concluded until you have received an order confirmation from MaMeMi Pizzeria. MaMeMi Pizzeria does not store the order confirmation after it has been sent to the customer.

  2. Prices
    All prices include 25% VAT and are in Danish Krone unless otherwise stated. Prices are only valid within the borders of Denmark, excluding the Faroe Islands and Greenland. We reserve the right for: • currency fluctuations • force majeure • delivery failures • changes in taxes • out-of-stock items and printing errors.

  3. Sales in general
    The price stated at the time of ordering is the applicable order price.

  4. Delivery
    MaMeMi Pizzeria reserves the right for out-of-stock items and delayed delivery times from its wholesalers and suppliers.

  5. Cancellations
    If you wish to cancel or annul an already placed order, it should primarily be done by sending an email marked “Cancellation” to info@pizzeriamamemi.dk. The order time and order number should be included. If you have received an order confirmation by email, it can be returned to the sender with the text “Cancellation!” in the subject line. As a general rule, payment will not be refunded in case of cancellation.

  6. Payment
    The available payment methods are: • Dankort • Visa • Visa/Dankort • Visa Electron • MasterCard • JCB • Maestro

  7. If in doubt
    If any questions arise, MaMeMi Pizzeria recommends that you contact info@pizzeriamamemi.dk or call 26 25 62 85.

  8. Right of Withdrawal
    There is no return right for food products.

External Privacy Policy

GENERAL INFORMATION

This privacy policy informs you that MaMeMi Pizzeria processes personal data about you.

Below, we will briefly list the different groups of individuals whose personal data we process, as well as how the processing takes place in each case.

We will then inform you of your rights and options for filing complaints in connection with the processing of your personal data.

By reading through this privacy policy, you will be informed of the following:

  1. Which information is processed
  2. What processing takes place
  3. How long the processing will take place
  4. What rights you have as a data subject
  5. Who you can contact at MaMeMi Pizzeria
  6. Who you can file a complaint with if you are dissatisfied with the processing

PERSONAL DATA

MaMeMi Pizzeria processes a range of information about you in connection with your purchase of our products and services. When making a purchase, you will, as a general rule, be asked to provide your name and address, as well as contact and payment details. The purpose of collecting this information is to process the delivery and payment in relation to the fulfillment of your purchase.

The aforementioned processing will involve sharing the relevant details related to invoicing with the parties involved in the specific payment transaction, including, but not limited to, financial institutions, card issuers, etc.

The personal data in question will be processed in connection with the fulfillment of each order and will subsequently be stored in our accounting and order system for 5 years for quality control and customer service purposes, including complaints, repairs, and reorders.

The company’s websites use cookies that register IP addresses, search history, and similar data in order to optimize the user experience and analyze behavioral patterns for marketing purposes. You can always opt-out of using cookies, as well as delete cookies already stored. Please refer to the cookie policy on the website.

If there are any changes regarding the scope or purpose of our processing of your personal data, we will, of course, inform you accordingly.

SOCIAL MEDIA

In connection with your visit to the Company’s pages on social media (Facebook, LinkedIn, etc.), personal data is collected, processed, and shared by the social media platform because it stores cookies on your computer/tablet/smartphone, etc.

The personal data is used by the social media platform to optimize advertising and marketing aimed at you, as well as for analysis and statistics for the Company. Additionally, the social media platform shares your personal data with partners.

The personal data is collected regardless of whether you have a profile on the social media platform. Cookies are stored and remain active on your computer/tablet/smartphone for 2 years, unless you delete the cookies yourself. The Company has no control over the social media platform’s cookie policy, which is unilaterally developed by the platform.

Social media platforms also provide statistical tools for the Company to optimize the customer experience on the platform. The Company only receives this personal data in anonymized form.

You can always read the Company’s cookie policy, which is available on our website.

YOUR RIGHTS

In connection with the processing of your personal data, you have the following rights when contacting MaMeMi Pizzeria:

  1. The right to access the information collected about you
  2. The right to correct any inaccurate information collected about you
  3. The right to have the collected information transferred in a readable format
  4. The right to restrict the processing of the collected information
  5. The right to request the deletion of the collected information

To exercise any of these rights, please contact us using the following contact details:

MaMeMi Pizzeria
Mysundegade 28, 1668 København V
CVR. 36269367

COMPLAINT

If you have any objections to the processing of your personal data, you have the option to file a complaint with the Danish Data Protection Agency using the following contact details:

Danish Data Protection Agency
Borgergade 28, 5
1300 København K
Phone: +45 33193200
Email: dt@datatilsynet.dk

Order food
Book table
DK
EN
Contact us